This outline of tour conditions represents part of the terms of transaction stipulated in Article 12-4 of the Travel Agency Law, and the contract specifying services rendered for travel and other matters as stated in Article 12-5 of the law

ＴＯＵＲ　ＣＯＮＤＩＴＩＯＮS

This outline of tour conditions represents part of the terms of transaction stipulated in Article 12-4 of the Travel Agency Law, and the contract specifying services rendered for travel and other matters as stated in Article 12-5 of the law.

1. Agent-Organized Tour Contract

Responsibility rests with the company operating Agent-Organized Tours (hereinafter referred to as JW) whose name in full appears below and in its tour pamphlets. Clients joining such tours shall conclude an Agent-Organized Tour Contract (hereinafter referred to as the Travel Contract) with ＪＷ.
Software Suite K.K., perating under the aegis www.Japan-Easy.com
Address Shougetsu Blg 2F, 2448 Yuzawa, Yuzawa-machi, Minami-Uonumagun, Niigata-ken, Japan 949-6101
Governor of Niiigata Registration Travel Agency No.2-328
ＪＷ shall provide tour arrangements and itinerary management so that the client receives tour services including transport/accommodations(hereinafter referred to as "tour services") provided by transportation/accommodation operators during the tour itinerary set by ＪＷ.
The content and conditions of the contract shall conform to those specified for each tour itinerary, conditions as specified hereunder, the final itinerary handed to clients before departure (hereinafter referred to as the "Final Tour Itinerary"), and Agent-Organized Tours as described in JW's general terms and conditions as based on the Travel Agency Law (hereinafter referred to as "General Terms and Conditions of Agent Organized Tours").

2. Application for contract and Time of Entry into Effect of their Contract

The client shall provide on the JW application form information as required by JW and submit the form together with the necessary reservation deposit. Said deposit shall be applied to the tour fare, cancellation charges or penalties.
JW may accept applications for travel contracts by telephone, mail, facsimile and other means of communication. In such cases, the client shall submit the application form and reservation deposit to JW within 3 days counting from the day after acceptance of application is confirmed. If the client fails to supply the required application form and deposit within 3 days, the reservation shall be voided.
The Travel Contract shall become valid upon JW’ s consent to the conclusion of the contract and receipt of the reservation deposit. If tour arrangements are made by phone, the Tour Contract shall become valid upon JW" s acceptance of the tour deposit as specified in the Article 2. When clients request tour arrangements by mail, facsimile or other communication methods, the tour contract shall become valid upon payment of the Tour Deposit and JW’s notification of acceptance of the tour contract. The contract for any tour request by any communication including telephone, mail, facsimile or other shall become valid as specified in Article 23(1).
When applying for group tour arrangements, the tour contract including conclusion and cancellation of the contract shall be exchanged between JW and the group representative.
Deposit(per person)

The reservation deposit shall be as follows

Tour fee	Application Fee
Within JPY10,000	JPY3,00
Over JPY10,000 within JPY30,000	JPY6,000
Over JPY30,000 within JPY60,000	JPY12,000
Over JPY60,000 within JPY100,000	JPY20,000
Over JPY100,000	20% of Tour Fee

The client shall notify JW when submitting application if requiring special consideration during the tour period, JW shall comply with such requests when feasible.

3. Application Conditions

A client under 20 years of age and traveling alone during the tour period shall provide GMT with written consent of his/her guardian. Clients under 15 years of age must be accompanied by a parent or guardian.
JW may refuse an application if the client's age, qualifications, skills and other conditions do not conform to those designated for tours aimed at specific customer categories or purposes.
Clients who require special attention from JW during the tour for reason of chronic disease, general ill-health, pregnancy or physical handicap, shall advise JW of this when applying for the tour.JW shall comply with such requests to the extent deemed feasible and reasonable. In such cases ,JW may require clients to present a medical certificate. JW may refuse a client's application if conditions at travel destinations and facilities are such that safe, smooth tour operation cannot be guaranteed, or require the client to be accompanied by an escort. Notification concerning acceptance or rejection of client participation in the tour shall be made by JW within one week after the application is submitted.
If JW determines that the client needs medical diagnosis or treatment by a physician owing to illness, functional disease or other reasons during the tour, JW shall take measures necessary to ensure smooth operation of the tour. All costs resulting from such measures shall be borne by the client.
Independent activities for reasons of the client's own choosing shall not be arranged by JW during the tour. However, JW may, depending on the tour course, arrange such activities under separate conditions.
JW may refuse client participation if it determines that he or she threatens to embarrass, inconvenience or interfere with the collective activities of tour participants.
JW may also refuse client participation in the tour operational reasons.

4. Contract Document and Final Itinerary

After the client has entered into a Tour Contract with JW as stipulated in Articles 2 & 3 above, the brochures and the tour conditions listed herein shall be included in the Travel Contract.
Unless specified in the Travel Contract, JW shall immediately submit a written tour contract stating tour itinerary, details of the services, other tour conditions and JW responsibility to the clients, not later that one day prior to tour departure date. Irrespective of the above, when application for the Agent-Organized Tour is made on or after 7 days prior to the eve of tour departure, the Final Tour Itinerary shall be presented to the client by the departure date.
The scope of travel services for which JW is liable in arranging and administering the itinerary shall be specified in the Travel Contract as stated in Paragraph 1. here in above and in the Final Tour Itinerary as stipulated in Paragraph 2. herein above.

5. Payment of Travel Fee

The Tour Fare shall be paid no later than the 21st day prior to the eve of the departure date. When application is made on or after the 20th day prior to the eve of the day the tour starts, the tour fare shall be paid before departure by a date designated by JW. Even when the client and JW do not enter into the correspondence contract stipulated in Clause 23, if the client is the member of JW affiliated credit company and consents to pay for the itinerary by credit card, JW shall charge the client" s credit card for tour fares (inclusive of tour deposits and additional charges), any cancellation charge or non-fulfillment fee stipulated in Clause 13, and additional charges and handling fees stipulated in Clause 9 even without a signature. In the absence of any request from the client, the card will be charged on the date the client accepts the itinerary.

6. Travel Fee

Clients 12 years of age or more shall be charged adult fare and those aged 5 to 11 shall be charged child fare unless otherwise specified. However, when a tour includes air travel, persons aged 3 to 4 will be charged child fare. One child five years of age or less can join the tour in the company of an adult, but will receive no services such as meals or bed. If more than one child, one child fare will be charged for each additional child five years of age or less. This does not apply to tours for which infant fares are quoted.
The fare is indicated for each tour course. Clients are asked to confirm the fare according to the departure date and the number of participants.
The Tour Fare shall be the basis for calculating the cancellation charge (Clause 13-1), non-fulfillment fee(Clause 13-3)and any fees for changes(Clause 22). The ‘" Tour Fare" " on the advertisements or pamphlets will be calculated as follows :" " tour fare"(+)"additional fare"(-)"the discount fare.

7. Included in trip expense

The following may eventually include items unrelated to the tours you choose. Please note that the items included in the tour fare are only those as specified in the itinerary.

Hotel Rooms	Rooms with private bath on a two-in-a-room basis at the hotels specified in each itinerary. For single room occupancy by choice or circumstances, extra charges will be required as shown in the respective column in each itinerary. Triple room may be provided as a twin room with one extra bed added. Japanese or Japanese-Western style rooms with private bath at ryokan (Japanese inns).
Meals	Only the meals specified in each itinerary.
Railways (JR Shinkansen)	When operated by Shinkansen ,no reserved seats are provided.
Gratuities	Gratuities to hotel servants.
Tax	The Consumption Tax.

8. Not included in trip expense

Charges and expenses other than those specified in the preceding article7, such as :

Laundry, telephone, additional meals and drinks, and any other expenses of personal nature.
International and domestic air fares.
Airport departure taxes.
Excess baggage. Heavy baggage.
Guide and assistance services for
Medical expenses for injuries and illness.
Traveling and accommodation costs between arrival/departure and the start and end points of the itinerary.

9. Additional Fee

The additional fares specified in Clause 7 include following charges: (Items explicitly stated in the "Tour Fare" are excluded)

Additional charges for" "Upgrade Plans" " for upgraded hotels or class of room.
Additional charges for changing from a " Plan Without meals" to a "Plan With Meals"
Additional charges for "Hotel Extension Plan" " to extend the staying period
Surcharges for upgrading airline classes
Other additional charges as specified in pamphlets and other material.

10. Change in Contract contents.

JW may, after conclusion of the Travel Contract, cancel the tour or revise its contents and services for any of the following reasons ： natural calamity or disaster, weather conditions, civil unrest, suspension of services rendered by transport/accommodation facilities, provision of transportation not based on the original operational plan, governmental orders, or other circumstances beyond JW control. JW reserves the right to take necessary measures when safe, smooth tour operation according to the itinerary is deemed impossible, or when there is valid reason to believe that the tour cannot continue. In such cases, JW must explain in a timely manner its inability to function according to the Travel Contract under the circumstances. However, said explanation may be made after revisions are made when conditions demand.

11. Change in Amount of Travel Fee

JW may revise its schedule of fees in accordance with increases or reductions of transport fares and/or charges for Agent-Organized Tour owing to unusual or unforeseen economic developments. In such cases, JW shall notify the client no later than the 16th day prior to the eve of departure.
JW may, when tour operational costs have risen owing to factors as stipulated in Article 10 above, revise the tour fare accordingly, except when substitutions are required because of a shortage of such facilities, as transport seats, hotel rooms, etc.
In the event travel costs decrease, JW shall reduce the tour fare accordingly.
If JW specifies that tour fares are dependent on the number of participants and there is a change in the number of the participants due to reasons beyond JW's responsibility, JW shall change the tour fare within the allowable range specified in the tour contract.

12.Change in traveler

A client who has entered into a Travel Contract may, with JW consent, transfer the status in the contract to a third party. In this case, the clients shall enter the required information in the form provided by　JW and submit it together with the specified handling fee.
The transfer of status in the contract to a third party as stipulated in Item 1. of this Article shall become valid by the consent of JW.
3. JW may reject a change in the name of travellers if transportation or accommodation operator does not accept the change or for any other reason.

13.Right of Cancellation of Traveler

The client is at all times entitled to cancel the Travel Contract, but must pay JW a cancellation charge as stipulated in Article 15 below.
If the client changes the departure day or any transportation/accommodations for his or her convenience, JW shall consider it the entire tour to be cancelled and the specified cancellation charges will be levied on the client.
JW shall accept the cancellation requests during the office hours of the office where the client originally requested the tour.
In any of the following cases, the client may cancel the Travel Contract without paying a cancellation charge.

a)	When the contents of the Travel Contract have been substantially revised. However, changes shall be limited to the cases listed in the left side of the table in Article 22 and other important circumstances.
b)	When the tour fare is increased in accordance with the provisions of Article 11-1.
c)	In cases where natural calamity or disaster, weather conditions, civil unrest, suspension of services related to transportation, accommodation and other facilities, governmental orders, or other causes make safe, smooth tour operation impossible, or when there is a valid reason to believe the tour cannot continue.
d)	When JW has not delivered the Final Tour Itinerary to the client by the prescribed date.
e)	When tour operation becomes impossible owing to factors for which JW is liable.

JW shall refund the remaining amount of the received tour fare(deposit) after deducting cancellation charges. If the tour deposit is not enough to cover the cancellation charge, JW shall charge the difference separately. When the tour contract is cancelled due to the reasons specified in Article 13-4, JW shall make the full refund of the received tour fare (deposit).

14. Right of Cancellation ,Etc., of the Company - Cancellation before Commencement of Travel

If the client has not paid the tour fare by the prescribed date, JW may cancel the Travel Contract. In such cases, the clients shall pay JW the applicable cancellation charge.
In any of the following cases, JW may cancel the Travel Contract.

1)	When it becomes evident that the client does not satisfy the sex, age, qualification, skill or other requirements specified by JW for participation in the tour.
2)	When the client is recognized as unfit to join the tour owing to illness or for other reasons.
3)	When there is evidence that the client threatens to cause other participants embarrassment or inconvenience, or might otherwise interfere with the smooth performance of the collective activities of the tour.
4	When the minimum number of participants as stipulated by JW in the Travel Contract has not been met. In such cases, JW shall notify the client of tour cancellation no later than 13th day (4th day for a one-day tour) prior to the eve of departure.
5)	When the necessary conditions as clearly stated at the conclusion of the Travel Contract cannot materialize, such as insufficient snowfall for ski tours, or when there is valid reason to believe that the required conditions cannot be met.
6)	In the event of a natural calamity or disaster, poor weather conditions, civil disturbance, suspension of services related to transportation, accommodations, etc., governmental orders, or other circumstances beyond JW control, and when safe, and smooth tour operation according to the itinerary specified in the Travel Contract has become impossible, or there is a valid reason to believe that the tour cannot continue.
7)	When the client demands things that are beyond the reasonable scope of the details in the contract.
8	Even after the correspondence contract has been concluded, if JW cannot receive the amount specified for the tour fare due to invalidity of the client's credit card or in accordance with the credit company's agreement.

When JW cancels the Travel Contract in accordance with Paragraph 1. herein　above, it shall refund payment after deducting the specified penalties from said payment or from the deposit received from the client. When GMT cancels a tour in conformity with Paragraph 2. here in above, it shall return the full amount of the tour fare(or deposit)received from the client.

15. Cancellation Ｆee

1. If a client cancels the Travel Contract for personal reasons, the following cancellation rates will apply to the tour fare. Clients remaining in the tour will incur the balance of additional per room costs associated with the change in number of participants.
Cancellation fee for a Domestic Travel

Classification	Cancellation Fee
(a) If cancellation is made on after the 20th day(10th day in case of a one day trip) prior to the day preceding the date of commencement of the travel (excluding the cases mentioned in (b) through (e))	20% of the travel fee
(b) If cancellation is made on after the 7th day prior to the day preceding the date of commencement of the travel (excluding the cases mentioned in (c) through (e))	30% of the travel fee
(c) If cancellation is made on after the 7th day prior to the day preceding the date of commencement of the travel	40% of the travel fee
(d) If cancellation is made on after the date of commencement of the travel (excluding the cases mentioned in (e))	50% of the tour fee
(e) In case of cancellation after the commence of the travel or of nonparticipation without communication	100% of the travel fee

Accommodation

Only in case of Accommodation (Date when cancellation of contract is notified)
Classification	Cancellation Fee 1 to 14 15 and more
(a) 5 days Prior to Accommodation	0% 20% of one night's room charge
(b) 3 days Prior to Accommodation	20% of one night's room charge
(c) 1 days Prior to Accommodation	50% of one night's room charge
(d) Accommodation or No-Show	100% of one night's room charge

In case of cancellation in booking via travel loan beyond JW responsibility, the above cancellation fee will apply.
If a client fails to pay the tour fare by the designated date, JW will assume the client has canceled as of the following day, and the cancellation fee specified above will apply.

16. Right of Cancellation of the Company---Cancellation after Commencement of Travel

Cancellation by client

1)	When the client leaves the tour group for personal reasons, JW will consider it a forfeiture of contracted rights and claims to any refund.
2)	If certain services cannot be provided as promised in the Travel Contract for reasons beyond client responsibility, relevant portions of the contract may be canceled, with an appropriate refund deducted from the total tour fare.

Cancellation by JW

1)	JW may cancel the Travel Contract for tours after the departure date in the following cases:
	a)　When the client is unable to continue the tour owing to illness or other factors. b)　When the client seem to disturb the order of collective activities of tour participants by negligence of instruction from tour conductor or violent deeds or menace towards these people or those accompanying them, which otherwise Jeopardizes safety, smooth tour operation. c)　When the tour cannot continue owing to natural disaster, weather conditions, civil unrest, labor disputes, suspension of services 　　　　by transportation or accommodation facilities, governmental orders, or other causes beyond ＪＷ control.
2)	Effect of cancellation and refund: If ＪＷ cancels the Travel Contract in accordance with the Provision 2-1)hereinabove, travel services rendered to the client shall be deemed as having been completed, and a refund from the tour fare shall be paid for services not yet rendered. In cases where travel services are not rendered owing to tour cessation, or services for which ＪＷ　has paid,(or will pay)expenses, cancellation charge, penalty, or etc., ＪＷ　will refund only the balance thereof.
3)	When ＪＷ cancels the Travel Contract for tours in accordance with the Provision 2. 2)-a)and c)hereinabove, GMT shall, at the client's expense, make necessary arrangements as requested for return to point of departure.

17. Refund of Travel Fee

Should ＪＷ incur any liability to make a refund to a client in case such as the tour fare reduction in accordance with Article 11, and if either the client or ＪＷ has canceled the Travel Contract in accordance with Articles 13 through 16, ＪＷ shall make said refund within the 7th day from the next day of cancellation, when effecting refund before tour departure, and within 30 days counting from the day after the tour ends, as stipulated in the contract in case of reduction or cancellation after tour departure. However, should there be any expenses as cancellation charges, penalties, etc. which GMT has already paid or will have to pay for services not provided because of tour cancellation, said expenses shall be borne by the client.
The client shall be required to request a refund at the sales office where the client bought the tour within one month of the planned tour departure day.
The client shall be required to return all tour coupons when requesting a refund for said tour coupons. Otherwise, JW may not be able to make any refund.

18. Businesses of Tour Conductor ,Etc.

ＪＷ　shall make efforts to ensure the client's safe and smooth traveling and shall not provide the services listed below for the client, except when ＪＷand the client have concluded the special contract to provide such services.

(1)	When ＪＷ confirms that the client may be not able to receive the specified tour services during the tour, ＪＷ shall take all necessary measures to ensure that the client will receive tour service as specified in the Travel Contract.
(2)	When JW must change details of the contract even after taking measures for unforeseen changes as specified in (1), JW shall arrange alternative services. GMT shall make every effort to create a revised tour itinerary to serve the purpose of the original one.

Tour conductors shall be licensed as authorized by the Guide Business Act and generally referred to in the contract as an "English-speaking guide."
Tour itineraries which specify "to be escorted by English-speaking guide" will provide such accompaniment as a general rule. The English-speaking guide shall ensure the safety of clients and smooth operation of the tour as stipulated in the Travel Contract. Clients shall obey the instructions of the English-speaking guide so that the tour can unfold safely and smoothly. Hours during which the English-speaking guide renders services shall, in principle, be from 08:00 to 20:00. In certain tour itineraries, from departure to completion, an English-speaking guide shall be provided only at sightseeing destinations.
An English-speaking guide shall not accompany clients on individual-type tours. Clients joining such tours will be responsible for procuring the desired services after being provided with travel coupons and/or tickets by JW
In cases where travel services must be altered owing to inclement weather or other conditions during unaccompanied portions of tour, clients shall be responsible for arranging the required services on their own behalf.

19. Responsibility of the Company

In performing its obligations under the terms of its Tour Contract, should JW cause damage to the client through willful negligence or fault, JW shall be liable for such damages. However, this only applies if the damage report is made within 2 years reckoned from the day following the occurrence of the damage.
JW shall compensate for damage to baggage as stated above, provided that said damage is reported within 14 days counting from the day after the occurrence, up to a maximum of 150,000 yen per person. Not applicable when damage is caused intentionally by JW or through serious negligence.
JW shall not be liable for damages incurred by clients as stipulated in Provision 1. hereinabove if any of the following reasons apply :

1)	Natural disaster, war, civil unrest, and alteration or cancellation of tour itinerary due to such causes.
2)	Accidents during transportation or accommodations, damage by fire.
3	Cessation of services related to transportation or accommodation facilities, and tour itinerary alteration or cancellation owing to such causes.
4)	Orders of either Japanese or foreign governments, immigration regulations, isolation resulting from infectious diseases, and tour itinerary alteration or cancellation owing to such causes.
5	Accidents occurring during the client's free activities.
6	Food poisoning.
7)	Theft.
8	Delays, stoppages, changes of schedule and route in relation to transportation facilities, and tour itinerary alterations and/or shortened stays at destinations owing to such causes.

20. Special Compensation

In accordance with the JW Organized Tour Contract, JW shall pay compensation, or provide condolence money to the client in the event of death or significant bodily harm and/or pay compensation money for damage to baggage, which is either coincidental with or due to extenuating circumstances encountered during the Organized Tour, regardless of JW's responsibility as stipulated in 1. of Article 19.
JW shall not pay compensation or provide condolence money as stipulated in 1. of this Article when damages result from the client's willful negligence, driving while intoxicated and/or illness. The same restriction applies should the client engage in such dangerous sports and activities as skydiving, luge, bobsledding, hang-gliding(motor-driven or otherwise), giro-planing, mountain climbing(using such specialized tools as picks), go-carting, snow-mobile, and others not included in the Organized Tour and engaged in during a client's free time.
Except for articles listed as exempted from JW responsibility as specified in JW terms and conditions, the following items are also exempted from JW responsibility. Jewelry/precious metals(excluding those used for practical every day use such as wrist watches and glasses), personal computers/word processors and accessories, data and similar items, drivers licenses, visas, deposit receipts(including bankbooks and bank cards)and similar articles, and equipment for windsurfing, scuba diving, surfing or similar sports.
In case JW incurs both the duty to pay compensation as stipulated in 1. of this Article and to indemnify client for damages in accordance with Article 19, both shall be regarded as "already executed" within their amount limits when any one of the above duties is satisfied.

21.Responsibility of traveler

JW shall require the client to indemnify JW for losses sustained owing to a client's willful negligence, fault, conduct against public order and good manners, or breach of provisions in the JW Organized Tour Contract.

The client is required to make every effort to utilize information acquired from JW and to understand the details of his/her rights/responsibilities as well as the details of tour conditions.
After the start of the tour, if a client should find that the tour service provided is different from that specified in the tour contract, the client is required to report the discrepancy to JW or Arrangement Agents for JW or Tour Service Providers immediately.

22. Guarantee of Itinerary

Should major changes occur in Travel Contract contents as stated in the lefthand column of the following table(except for changes mentioned in the 1)through 3)below, JW shall calculate the change compensation money by multiplying tour fares by the rate indicated in the righthand column of the table, and make refund to the client within 30 days counting from the day after the tour ends. However, if it is evident that liability as set forth in 1. of Article 19 occurs owing to said changes, JW shall pay the amount not as compensation for changes but as either a portion or total amount of indemnification for damages.

1)	JW shall not pay compensation for changes when they occur for the following reasons(however, compensation shall be paid in the event of shortage, even when services are provided, such as for seats, rooms and other facilities)
	(a) Bad weather and natural disasters which hinder the tour itinerary. (b) War. (c) Civil unrest. (d) Governmental orders. (e) Suspension of services involving transportation, accommodations, etc., such as cancellation, interruption, cessation, etc. (f) Provision of transport services different from the original schedule, owing to delays or changes in operation schedules. (g) Necessary measures to prevent tour participant death or bodily harm.
2)	Should cancellation in the Tour Contract be made in accordance with Articles 13 through 16, and should changes occur in such canceled portions, GMT shall not pay compensation.
3)	Even if major changes occur in Tour Contract contents, as stated in the lefthand column of the following table, JW shall not pay compensation if they are changes in the Final Tour Itinerary, and the changes are within the scope of services stated in tour brochures.

Regardless of Item 1. herein above, the maximum amount of compensation for changes paid by JW under one organized Tour Contract shall be the tour fare multiplied by 15%. This money will not be paid, however, if the total amount is less than 1,000 yen.
When the situation warrants, JW shall indemnify the client by offering economic benefits equivalent to compensation money, or damage indemnification instead of cash payment, if the client so agrees.
If, after JW has compensated for changes made in accordance with Provision 1. hereinabove, it becomes evident that GMT is responsible for the changes as stated in Article 19, Provision 1., JW shall pay the client for the damages mentioned in Article 19 after deducting the sum already paid under the terms of Provision 1. hereinabove.
JW hall not provide compensation when the order in which tour services are provided change from those originally stipulated when all services are provided during the tour.

Change requiring payment of the change compensation	Ration(%)per case
Change requiring payment of the change compensation	Before the commencement of the travel	After the commencement of the travel
(1) Change in date of commencement of the travel or the date of completion of the travel mentioned in the Contract Document.	1.5%	3.0%
(2) Change in the sightseeing spots or sightseeing facilities (including restaurants) or other destinations of the travel to be visited mentioned in the Contract Document	1.0%	2.0%
(3) Change in the class or the facilities of the transportation facilities to those at a lower change than that mentioned in the Contract Document (limited to a case where the total amount of the charges for the class and facilities after the change is lower than the total amount of the charges mentioned in the Contract Document)	1.0%	2.0%
(4) Change in kind or the name of the company of the transportation facilities mentioned in the Contract Document.	1.0%	2.0%
(5) Change to a flight using an airport of the point of commencement of the travel in Japan different from that mentioned in the Contract Document.	1.0%	2.0%
(6) Change in the flight between Japan and outside Japan from the direct flight mentioned in the Contract Document. To a connecting flight or an indirect flight.	1.0%	2.0%
(7) Change in the kind or the name of the accommodation facilities mentioned in the Contract Document.	1.0%	2.0%
(8) Change in the kind of room, facilities,　view,　or any other condition of the room of theaccommodation facilities mentioned in the Contract Document.	1.0%	2.0%
(9) Among the changes mentioned in the preceding Items ,any change in the matters mentioned in the tour title of the Contract Document..	2.5%	5.0%
Note: 1: “Before the commencement of the travel”　refers to a case where the change concerned has been notified to the Traveler by the day preceding the date of commencement of the travel and “after the commencement of the travel” to a case where the change concerned has been notified to the Traveler on or after the date of commencement of the travel. Note: 2: If a Final Document has been issued, this Schedule shall be applied by reading “Contract Document” as “Final Document”. In this case, if there has arisen any change between the entries in the Contract Document and those in the Final Document or between the entries in the Final Document and the contents of the Travel Service actually provided, each respective change will be treated as one case of change. Note: 3: If the transportation facilities concerned with a change mentioned in Item 3 or 4 are accompanied with the use of accommodation facilities, a change in connection with one night’s stay shall be treated as one case of change. Note: 4: The case of the change in the name of the company of the transportation facilities mentioned in Item 3 shall not be applicable if such change involves a change transportation facilities with a higher class or facilities. Note: 5: Even if the change mentioned in item4,7 or 8 has occurred more than once for one vehicle,ship,etc.,used or for one night’s stay, it shall be treated as one case of change. Note: 6:　With respect　to the change mentioned in Item9,not the ratios for Items 1 through 8 but the ratios for Item 9 shall apply.

23. Method of Using Information and Communication Technology

When we receive an application from a credit cardholder (hereinafter referred to as a "member") of a credit company we deal with, based on the conditions of "receiving payment of travel charges, cancellation fees, etc., without the signature of the member "(hereinafter referred to as a correspondence contract), the travel conditions are different from the ordinary travel conditions in the following points:
(Some travel agencies may not be able to handle this type of application. The types of cards that are handled vary among travel agencies.)
A contract shall be based on "travel business-related stipulations that are used for conclusion of a travel contract by Correspondence means contract."
A contract shall be concluded at the time when we consent in the case of application by telephone, and when we issue a notification of our consent in the case of other communications means. At the time of application, information of the "member number, card expiration date," etc., shall be provided.
A "card usage date" shall be the day of payment or repayment of travel charge, etc. The card usage date for travel charges shall be the "date when a contract is concluded." The card usage date for cancellations fees shall be "the day cancellation of a contract is requested (when a request for cancellation is made on or after the card usage date for travel charges, repayment shall be made within seven days from the day after the request."
When payment cannot be made using the credit card a member applies with due to a credit reason, etc., we shall cancel the Correspondence Contract, and be entitled to the same amount as the cancellation fees mentioned in the above, as payment for damage caused by a breach of contract. However, this shall not apply if travel charges are paid in cash by a date we designate separately.

24. Protection of Personal Information

JW and its entrusted travel agencies listed in the Sale Office column will use the personal information provided in the tour application forms only for communicating with clients and for arranging transportation and accommodations to provide the services request by the client.

25. Others

The client shall pay the expenses incurred when he or she asks for the personal accompaniment of a tour conductor for such purposes as guiding shopping, etc., costs arising from client injury or illness, the return of lost baggage or articles left behind owing to personal negligence, as well as changes incurred by independent activity.
The client shall accept all responsibility for decisions regarding individual purchases at souvenir shops even when said shops are introduced by GMT or its local tour operators.
Other matters are subject to the JW Travel Contract, including related tour documents presented separately.